This hotel is a perfect place for families and Beautiful property best suited. There are three main towers-- Lagoon, Palace and Ocean. Staying at the Lagoon which is convenient to the main pool and lagoon area. There is a monorail that takes you around the hotel as well as a boat but its really not that far of a walk. The hotel has its own lagoon which feeds into the ocean so it's a great place to learn how to snorkel. The pools are great and there are plenty of lounge chairs. The only complaint is the scarcity of any umbrellas near the pool. It's very hard to find any shade
Views are fabulous.
It truly impresses with this beautiful and expansive property. Aman with healthy and physically fit and never once waited to take the trams around the property and got around just fine by foot. staying all way at the end of the property with an oceanfront room and witnessed killer sunsets every evening from balcony. The restaurants were expensive and nothing to write home about and service was so so except at the breakfast buffet where met wonderful, friendly and attentive staff. Receiving of dining coupons as a HH gold member so that helped a tad but can't imagine feeding a family there. This is definitely a family-oriented resort with dolphin quest and a lagoon packed with water activities. As a single traveller can find spaces to relax though and love walking along the jagging coastline to spot turtles.
The hotel is nice,great inside lagoon beach,numerous pools,but if you dont feel like boating,monorailling and walking in disneyworld style,book a room at the lagoon tower,close to the main pool,dolphin and lobby.kings and queens mall a mille away is a good choice for shop and some dinning options.
On the whole stay at the Hilton Waikoloa Village was excellent. It's location on the west coast of the Big Island, an oasis, so to speak in the middle of old lava fields.. It is an even larger property than the Hilton on Waikiki; however, this gives it a completely different favour than the Hilton at Waikiki.
Rooms in the Ocean Tower were nice. The view was just an ocean view legally, however, on the balcony you could see out over Buddha Point. The beds were great, even the extra roll away bed was comfortable. The resort was very clean, and the service, besides the check in problem, was very friendly and helpful. This I attribute to the staff's professionalism, and pride in the resort and Hawaii in general. Just as a few examples, debris from plants and garbage etc. seemed to magically disappear from the pathways, as for our maid service was very good at meeting our needs, which were quite varied due the nature of our group.
The tramway which runs the length of the resort came in handy and certainly was a useful and novel addition to the resort, as was the boat canal which cruised beside the tramway. Security on the resort was well executed.
As for the food venues, if you plan on eating mostly at the resort, ask for the 20% off coupon for hotel guests. It makes eating there worth the money. The Big Island Breakfast at Water's Edge was how we started our days on the Big Island; while pricey they have included an a la carte menu as promised. However, given the choice, go for the Buffet and the Fresh Omelette Chefs. The Buffet turned out to be a value especially when having two meals a day and using the Coupon.The staff there as well; they really make us feel at home. The Boat Landing Cantina, The Lagoon Grill and at Pizza Place, the service and food were good.
The Dolphin Quest was pricey but well worth the experience. The animals were clearly well loved and cared for. The staff were friendly, professional, and especially helpful. They expertly helped all of and enjoy the experience of a lifetime.
All and all believe the Hilton Waikoloa Village was a good value, especially for Hawaii. I'd say it would be good for everyone no matter the size or ages of the group enjoy our staying there and will return hopefully .
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